The Remly Sleep Guarantee
Understanding the Remly Sleep Guarantee: At Remly Sleep, we make your sleep health our top priority. We know you need to trust what you buy, which is why we created the Remly Sleep Guarantee. This policy ensures that you get the most out of our products and gives you the confidence you need when working to improve your sleep.
A Data-Driven Guarantee, Explained
Our confidence in our sleep products, including the Remly Sleepmask and Remly 70% Blue Light Blockers, is backed by robust data analysis. We use insights from sleep data to optimize our products, ensuring they significantly improve your sleep quality. With the Remly Sleep Guarantee, if you're not getting at least an extra 20 minutes of sleep every night, like most of our customers, we'll instantly refund 50% of your purchase price.
The 100-Day Period, Unpacked
The Remly Sleep Guarantee starts from the day you receive your product and lasts for 100 days. This period gives you ample time to experience first-hand the effect of our data-driven products on your sleep quality.
Tracking Your Sleep: How It Works
To track your sleep, you need to use a sleep tracking device such as an Apple Watch, Whoop, or Oura Ring. These devices capture your sleep data, helping you keep track of any changes over time. We're constantly working to include more devices, so more users can benefit from our guarantee.
Getting Your Refund, Step by Step
If your sleep hasn't improved within the 100-day period, you can ask for a refund. Just send us a screenshot from your sleep tracking device showing your sleep metrics over these 100 days. After we receive your information, we'll quickly process a refund for 50% of your purchase price.
Protecting Your Privacy and Security
We take privacy and security very seriously. We handle any information you share with us during the refund claim process with great care and strict confidentiality, respecting all privacy laws and regulations.
Our Approach to Designing Sleep Products
At Remly Sleep, we use user data and the latest technology to create products designed to improve sleep quality. We study key sleep metrics like sleep phases, heart rate variability (HRV), and resting heart rate (RHR), and these insights inform our product design and development. This commitment to data-driven improvements ensures our products are based on scientific evidence and tailored to help you achieve better sleep.
We stand by our products and their potential to enhance your sleep. The Remly Sleep Guarantee is a reflection of this commitment. Experience the positive impact of better sleep and join our community of satisfied customers. If you have any questions or need more information about the Remly Sleep Guarantee, don't hesitate to get in touch.
Eligible Products:
Remly Sleep 70% Blue Light Blockers
You can reach us at contact@remlysleep.com or using the contact form below.
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Our promises to you
We're confident that our products will improve your sleep quality, and we want you to feel the same way. That's why we offer The Remly Better Sleep Guarantee. If for any reason, you're not experiencing the same 20-minute increase in sleep every night that our average customer enjoys, simply send us a screenshot from your Apple Watch, Whoop, or Oura Ring (and soon, other devices) and we'll refund 50% of your purchase price right away.
In addition to our satisfaction guarantee, all our products come with a 60-day money-back guarantee. This guarantee covers the product itself, and provided that the product is in the same condition as when it was received by you, if for any reason you are not satisfied with the product within 60 days of purchase, you can return the product and we will refund your purchase price in full. We won't ask any questions, except for how we can improve our products.
Our mission is to improve your sleep
We understand that sleep is a crucial component of leading a happy and healthy life, and we're passionate about helping you maximize your sleep.